How MSPs can help Non-Profit organizations against their battle with Covid-19

MSPs can help Non Profits

Managed IT Service Providers (MSP) are committed to helping Non-Profit organizations to fight against Covid-19 by making their operations more efficient and employees more productive. At Klik Solutions, we use a proactive approach to ensure security, stability, and a reliable IT environment for the organizations. 

Some of the ways MSPs help Non-Profit companies are: 

1. Cybersecurity Protection 

Security threats and breaches can cause tremendous damages and interruptions for companies. For non-profit organizations, it is especially critical. We monitor IT systems 24×7 to ensure smooth operations and workflow with no security risks and gaps. 

2. Cloud Technology 

In this time of Covid-19, data are being released daily in a “fast and furious” way. It is critical to be on top of the latest information and inform all the employees about the latest updates. With Cloud technologies, you can easily share information with others, access it from anywhere at any time, and collaborate on important data pieces.    

3. 24/7 IT Support 

With MSP, you will get full IT support for the whole infrastructure 24x7x365. We monitor and ensure proper operation of all devices, including desktops, laptops, tablets, and phones. At this critical time, you don’t want any of your devices to fail. 

4. Using the most effective technology and tools 

MSP introduces and installs the latest technology and tools to ensure your operations are as efficient as possible, and your staff is as productive as can be. You will have all the software needed to operate in the best effective way.   

We listed some of the ways MSP can help. There are many more benefits MSP can provide to boost the efficiency of your operations. Klik Solutions love to serve Non-Profit organizations and contribute to the fight against Covid-19.

We also want to express our Thank You to the companies working hard to relieve our nation from the pandemic. We are giving away a full year of FREE IT services. To claim this offer, Klik this link https://bit.ly/31wHkxG

4 Ways How IT can Improve efficiency in your Law Office

Law Office

Law firms have a considerable workload, and they continuously look for ways to improve efficiency and boost productivity. Klik Solutions have worked with many small and medium legal companies. Based on our experiencewe will advise on applications and strategies to improve the company’s processes and productivity.   

Here are 4 ways how IT can improve the efficiency in your law office.  

1. Automation implementation 

Many law firm employees spend a lot of time doing the routine that could be moved to automation. For example, time and expense entry, billing and file format conversions. Your MSP can help you with determining the right applications to implement automation. The time saved can be used in a better way, like earning more money for the company.  

2. Using Cloud technology 

Implementing Cloud will allow lawyers to access the data from anywhere at any time. This flexibility will result in a lot of more billable hours for the firm. Generally, Cloud technology has a noticeable impact on firms’ productivity and efficiency of the whole organization.  Our technical team are cloud experts and have a successful collaboration with cloud giants such as Azure, Veeam, and Zadara. All of these give you an opportunity to have access to industry-standard cloud technology. 

3. Streamline operations  

Communication and corporate relationships are crucial in any business. IT can help law firms with internal portal systems to allow employees to communicate effectively. Effective communication will result in timely actions on projects, reducing gaps between departments, and improved trust.   

4. Big Data and Artificial Intelligence (AI) 

With the help of big data, you can process large sets of data from the clients. Then AI has the capability to analyze it in just a couple of hours. This very efficient process will give you the power to target the right customers and better predict outcomes, which will increase productivity.   

IT can help law firms to become more efficient and productive. Choosing the right provider is also the key. We can guarantee high quality and impressive results.  

Get a FREE Proposal Today! 

If you have any questions, please don’t hesitate to call us at +1(888)959-1196 or send us a message at info@klik.solutions

4 Reasons why you need Disaster Recovery

Disaster Recovery blog

What is disaster recovery, and why do you need it? IT infrastructure is not fully immune to failures. Because of various types of possible failures, you may lose your data, and, as a result, your reputation. Disaster Recovery is a set of policies, tools, and procedures designed to quickly restore your vital systems and operations to reduce negative impact to a minimum. With a plan in place, you can sleep well at night, knowing that if something happens, you will be back to normal in no time. There are four main reasons why the Disaster Recovery plan is a must-have for every company, small or big. 

1. Hardware failures  

Unfortunately, hardware does not live forever. It tends to fail at some point when its useful life comes to an end. So, there is always a chance of hard disk or internet connection failures. A Disaster Recovery plan will ensure that those failures do not cause service interruption or data loss. The less expensive option would be regular backups. But ideally, both are needed for flawless operations.  

2. Human Errors 

People are not perfect, and they make mistakes. Human error can be as small as a typo or can be as big as deleting a chunk of data. Together with firewalls, anti-virus, and anti-spyware software, Disaster Recovery will protect your systems from any outcomes those errors can cause.   

3. Cyber Attacks 

In the world of advanced technology, we face advanced cyber attackers. They can be very creative with their ways, so it is extremely important to have a Disaster Recovery Plan in place together with Quality Assurance and checking and double-checking practices. Antivirus and spyware are the best partners in this protection game. 

 4. Ensuring Customers Trust 

How you handle any IT infrastructure issues will depend on customers’ trust in you as a company. You do not want to compromise your reputation by not being able to be back and running when customers need your services. Disaster Recovery will get you covered, and your customers’ trust will remain intact if something ever happens. 

The best way to protect your systems is to have a combination of Disaster Recovery Plan, Regular Back-ups, Firewall, and Antivirus software. The price will be too high if something happens, and you will not be able to restore your business.   

Ensure your protection today – Get a FREE Proposal!  

If you have any questions, please don’t hesitate to call us at +1(888)959-1196 or send us a message at info@klik.solutions.  

5g mobile network, will it change IT security?

5g mobile networks

Progress does not stay still. Mobile technologies get more and more advanced. Some of us can still remember the 1G network with only voice capability, and now we are entering the 5G era that is going to digitalize the world.  

What is 5G? 

5G is a new generation mobile network. Many people talk about speed and how fast it is, but it is way more than that. It is capable of connecting virtually everything and everyone including not only devices but machines and other objects.  

Wireless 5G technology is faster, stronger and smarter. It expands the view of mobile network by providing massive capacity, higher performance and unified user experience.  

What are the benefits of 5G 

1. Enhanced mobile use 

5G is designed to respond to traffic growth demands and higher consumer experience needs.  

2. Extensive Internet of things (IoT) 

IoT is a system of computer devices, digital and mechanical machines connected together and able to transfer data between each other over a network.  

3. Critical Communication 

5G is transforming industries with extremely reliable, low-latency channels that can be compared to remote control of critical infrastructure, devices, and machines. 

Security Threats of 5G and How to Respond 

Together with great things, 5G brings great threats. Faster speed and interconnectivity between devices create more entry points for cyberattacks. The attacks can be at the scale we have never seen before. 

Botnet attacks is another great threat. With a new network, those attacks will spread much faster and more effectively.  

Needless to say, to be able to respond to new generation threats we need to have new generation cybersecurity. At Klik Solutions, we know exactly what security regulations are needed for 5G technology, we work with providers to ensure strict cybersecurity rules and regulations are in place. We make certain your business is ready for the revolutionary 5G invasion.  

It is better to be proactive and protect yourself now – Get a FREE Proposal Today!  

If you have any questions, please don’t hesitate to call us at +1(888)959-1196 or send us a message at info@klik.solutions.

VPN vs VDI vs RDS: Which remote access is best for you?

VPN vs VDI vs RDS

With the current pandemic, nobody can tell precisely when we go back to normal. With people working at home for a while now, you might still be looking for a better remote solution.  

There are a lot of options out there, including Cloud. However, for big and complex industries such as finance, healthcare, and legal, Cloud might not be the best solution. We would suggest looking into these three remote access networks:  

VPN  

The most common of the three is a Virtual Private Network or VPN. Perhaps you’ve heard of VPN when somebody is accessing a blocked app in some country or while traveling. Here’s how it works. It uses a private and secure connection to the server or corporate network to access your business applications.   

Pros

Cons

  • Out of the three, VPN costs less because of the minimal use of hardware.   
  • VPN uses existing hardware on your computer  
  •   VPN can keep your connection secure and encrypts your data. Additionally, some companies that handle VPN have a “no data logging” policy, which means they do not save any of your data    
  • You can access all the applications and data from anywhere at any time, granted that you have a secure connection      
  • Sometimes, the hardware and user’s connection may slow things down    
  • VPN could be hard to set up without the right knowledge. However, you don’t have to worry about it when you have Klik Solutions on your side    
  • If you are not careful, you will still be susceptible to cyberattacks 

VDI  

On the other hand, Virtual Desktop Infrastructure or VDI, provides a virtual desktop on a centralized server, and all users can get the same applications. Each server gets its own operating system, and the users can reconfigure it according to their preference.   

Pros

Cons

  • The cost will be reduced in the long run because you will need less IT and administrative support   
  • Your data will be centralized and your management more streamline     
  • There won’t be a need to update multiple desktops one at a time    
  • Access all the applications and data from anywhere at any time  
  • Expensive upfront cost as you need to invest in the infrastructure, hardware and storage   
  • You will have increased network requirements. For a business that processes documents or spreadsheets, this is not a problem. But if your business requires graphic renderings or video editing, you will need to invest more   
  • A greater chance for a system-wide error. While it may be easier to update or troubleshoot a centralized system, it goes both ways. If there is an image not working properly, it will not work properly for the whole workforce

RDS  

The last one in this list is a Remote Desktop System or RDS, formerly known as Terminal Server. It works by having users log in to the centralized server through the Internet. This way, all users get the same virtual Desktops.  

Pros

Cons

  • You will have a better security, all the data centers where the systems are housed are state of the art facilities and will be protected from theft or loss    
  • It is relatively cheaper than a Virtual Desktop Infrastructure   
  • It will boost productivity by making the business applications accessible from anywhere at any time  
  • RDS should be powerful enough to cover all your business’ needs. If it is not, there could be downtime, which could lead to unproductivity.    
  • It is susceptible to bottlenecks. Depending on the power of your system, the size of the application and the number of people accessing it, bottlenecks can occur and result in reduced performance  

So did you decide which remote system is the best for you? Your answer could be any of the three. Because the decision depends on the applications you use, on the size of the date, and, finally, the budget.  

If you know exactly what you want – Get a Proposal Now!  

You can also call us +1(888)959-1196 or send us a message at info@klik.solutions. We can discuss those options with you and determine which one suites your needs the most.  

Fully Managed IT vs Co-Managed IT – which one is better?

Full Managed IT vs Co-Managed IT post

Well, let’s look at IT in general. Most companies have one of two options: 1) in-house IT department or 2) Fully Managed IT services. Both options are great, the question is which one is better for your company’s needs? 

Let’s look at those two models side by side based on different criteria.  

1. Responsibility 

While Fully Managed IT takes full responsibility and acts like your IT department, Co-Managed IT implies that responsibility is shared with your in-house IT staff.  

2. Flexibility 

Managed IT services are autonomous and fully accountable for your systems while Co-Managed IT is a more flexible option that can be easily adapted to changing needs or adding new applications. 

3. Role 

With Co-Managed IT, your staff will have more time for innovation and internal projects. With Fully Managed IT, your provider can act like a virtual Chief Information Officer erasing the urge to fill that position.  

4. In-house personnel 

While Fully Managed IT completely eliminates the need to hire IT staff, with Co-Managed model, you will be required to have people in-house.  

At Klik Solutions, we offer both options. Often, the preference depends on the current state of the company. In the situation when a business already has a few IT people and wants to outsource some or most of the tasks, then the best solution would be Co-Managed IT.  

If you know which option is better for your business – Get a Proposal Now!  

Still have questions or can’t decide? Don’t hesitate to call us at +1(888)959-1196 or send us a message at info@klik.solutions.  

We are here to help!  

6 Reasons Why You Need Hybrid Cloud

Hybrid Cloud blog

Cloud has been in the air for a while now. We all know that the benefits are hard to beat. We also know that there are two Cloud options: private and public. But which one to choose? The good news is there is no need to choose between two because we have a solution that provides a balance between both. It is called Hybrid Cloud. If you are still hesitant whether Hybrid Cloud is for you, here are the 6 reasons why you need it:  

1. Private data stays private 

Since hybrid model includes both private and public Cloud, you can be sure all your sensitive data is located on company’s intranet or hosted data center with proper firewall protection. 

2. Time saving 

With private data fully protected, the other data can be shared through public Cloud. It will be stored, maintained and managed by the provider. You will save time and resources on testing and deploying new products.  

3. Unified management tool 

Users are able to control access and restrictions through one unified management tool. The services can be easily customized to meet new or revised requirements.   

4. Better control 

Have a control over which data is managed by you and which is managed by the provider. It gives you an overall better control over data storage and access.  

5. Improved Speed  

With Hybrid Cloud, you can minimize latency and improve speed for data to get where it needs to be. The architecture can be designed so that critical services are located closer to the end users.   

6. Greater security  

Your IT staff is able to directly control the structure of a private cloud which enables them to manage data across your company and implement strict protocols for crucial assets. 

Now you know that Hybrid Cloud is a great combination between private and public Cloud. We partner with Molnii to provide this great solution to our clients. Molnii has an expertise in providing superior Hybrid Cloud services  

Give it a try – Get a Proposal Now!  

If you have any questions, don’t hesitate to call us at +1(888)959-1196 or send us a message at info@klik.solutions.  

Our experience as an MSP in different countries

Managed Services Provider

Klik Solutions has three offices with headquarters in Baltimore, Maryland, and satellite offices in Kyiv, Ukraine and Amsterdam, Netherlands. Since the Managed Services Provider (MSP) concept is relatively new, we decided to look at the perception of an MSP in different countries. We asked our American and Ukrainian teams to share their experience with general view of MSP. Here is what we found:   

  

1. Do people understand what Managed Service Provider is?   

USA 

  • MSPs have been around for 12-13 years, and people are becoming more familiar with the concept. A lot of times, small companies underestimate the need of proactive actions and maintenance. They do not realize that IT systems (like any system) need continued maintenance, evaluation and protection. With security threats becoming real risk, more and more companies started to consider MSP services. Recently, even more businesses came to realization that having an MSP is a proactive measure that will benefit them in a long run.

Ukraine 

  • In Ukraine, companies are generally not used to proper IT services and paying for quality. It is much more common for businesses to hire one person and get basic, not-so-qualified, low-quality services in a form of temporary solutions for their IT issues. It will take some time to educate business owners about importance of having an MSP on board.    

2. What are the misconceptions about MSP?  

USA 

  • Some of the most common misconceptions are: “It’s too expensive, what’s the value? I don’t need that!” or “I’ll just hire one IT guy to help me out.” As you see, a lot of people think that an MSP is expensive. In fact, it is definitely cheaper to hire an MSP than just one IT guy. Moreover, one IT guy can only handle certain amount of work, compared to an MSP team of technical experts, project managers and engineers who can solve all types of issues and are well-experienced and proficient in different systems.   

Ukraine 

  • The main misconception about IT in general is that it will not solve issues or optimize working process. Most companies do not understand the benefits of having an IT team during working process. Some companies think investing in IT is not a good decision, they would rather invest in something that brings them profit right away. One important aspect they are missing is that it is hard to run a business without proper infrastructure that works with no failures and is well-protected. What an MSP does is ensuring flawless trustful operations now and in the future. 

3. How MSP can help businesses?  

USA 

  • Even though many small business owners think hackers would not be interested in them, this is far from the truth. Actually, a lot of hackers go for those low hanging fruits. We can certainly secure your business. Additionally, you may  not understand the inefficiencies of your systems. When we work with you, we increase your system productivity and boost efficiency.  

Ukraine 

  • MSP is the future for all companies that don’t have enough resources to set up their own IT department. An MSP can help with implementing IT systems and supporting them, so the company can focus on products and services. Having an MSP allows businesses to grow.   

4. What is an outlook for MSP future?  

USA 

  • Before the COVID-19 pandemic, there was already a trend of people working remotely and accessing their files through the Cloud. Now, even many companies are looking for options to help them with remote work and secure access to files. We expect, this demand will only grow with time, so MSPs can help more companies with their needs.   

Ukraine 

  • It depends on economic situation in Ukraine. When the level of living increases and economy becomes stable, companies will be more open to an idea of an MSP helping them grow.   

Despite the differences in two countries, it is hard to ignore the benefits businesses get when they hire an MSP. Sometimes, it just takes time.  

If you need any help with any IT-related issues, Get a Proposal Now or give us a call at +1(888)959-1196. You can also send us a message at info@klik.solutions. We are here to help!  

How to phase your business from working remotely to onsite

Phasing your business from working remotely to onsite

COVID-19 has penetrated every aspect of our life. It caused distraction to our society and economy. Sadly, businesses were forced to implement a lot of changes in order to survive. Now is the time when we see the light at the end of this tunnel. With all the precautions taken to date, most of the United States is ready (or have already started) to reopen the economy.  

Klik Solutions began this attempt of returning to normal as well: 

  • We started to have in-person meetings in Baltimore office this month.  
  • Our office in Ukraine will be open few days a week starting July.  

We are slowly and deliberately phasing our business to onsite. We hope you do too.   

Let’s review together the general phased approach proposed by CDC to the re-opening of America:  

Phase One 

  • Encourage telework 
  • Return to work in phases 
  • Close common areas (e.g. cafeterias, fitness facilities) 
  • Or establish strict occupancy limits 
  • Ensure special accommodations for vulnerable populations (older adults or people with preconditions)  

Phase Two 

  • Continue to encourage telework, whenever possible and feasible with business operations 
  • Continue to close common areas  
  • Or enforce moderate social distancing protocols 
  • Continue to ensure special accommodations for vulnerable populations (older adults or people with preconditions) 

Phase Three 

  • Resume unrestricted staffing of worksites 

Also, follow these baseline practices that are related to every business: 

  • Masks are here to stay – encourage your employees to wear masks when they are not at their desks 
  • Continue enforced Social Distancing of at least 6 feet 
  • Consider Temperature Checks for every employee when they enter the premises  
  • Keep sanitation level high at all time – disinfect all used items and touched surfaces frequently 
  • Limit business travel when possible 

As about IT-related actions, businesses need to remain flexible about working from home policy, which means that at any time employees can potentially move back to working remotely if needed. At Klik Solutions, we will ensure your reopening goes smoothly and painlessly, with no IT issues.  

If you need any help phasing your business back to onsite, just let us know – Get Free a Proposal Now 

What is an MSP

What is MSP

MSP stands for Managed Service Provider. A MSP company normally offers various technology solutions ranging from Help Desk to IT infrastructure management, cloud services, and cybersecurity services.  

When you onboard with an MSP provider, it means you get an MSP partner who you can rely on for monitoring services, advising on new technologies and protecting your business from cyber-attacks.   

Here are some of the unbeatable Benefits of Hiring an MSP Partner

Lower Cost 

Hiring an MSP Managed Service Provider requires way less investment than hiring in-house IT department. That makes it a great choice for small to medium-sized businesses.  

MSP Cloud Solutions 

In today’s world, Cloud became a new must-have. To stay competitive, you need to be able to access your emails, files and other data from anywhere at any time. Cloud also gives a great opportunity for your personnel to seamlessly work from home.  

Security 

MSP Security is one of the greatest benefits you get when signing up with a Managed Service Provider. You can relax and be sure that you get all the latest security updates and best security tools available. At Klik Solutions, we partner with best security companies to give you the safest experience possible.  

Expertise of a Chief Technology Officer 

Managed Service Providers has the knowledge of Chief Technology Officer. At Klik Solutions we advise on new technology and new tools that will improve your operations. We provide IT Managed Services on the expert-level.   

MSP Information Technology is a best decision you can make for your business. This decision will keep your IT organized, system issues solved on a spot and security up to date. 

Among all the IT Managed Service Provider companies Baltimore, Klik Solutions is one of the best to provide MSP provider services.  Klik Here for a FREE Proposal.