Co-managed Essentials | Klik.Solutions - MANAGED IT SERVICES

Complete & Co-Managed IT Services

IT Services Tailored to Your Team

Organizations have unique strategies when it comes to internal IT. Details such as industry standards, compliance guidelines, end user culture, and the makeup of your internal IT resources all influence the external IT support required. Klik.Solutions is designed to offer a premium IT services experience integrated into how your organization works with the same consistent levels of expertise you require - and your people demand. Which services are right for you?

Device Management (laptops, desktops, workstations)
Per USER (up to 3 devices)
Per DEVICE
Service:
Included with Complete:
Included with Co-Managed:
Windows or MAC
YES
YES
24×7 Monitoring, Alerting & Reporting
YES
YES
24×7 Patch Management, Updates & System Optimization
YES
YES
24×7 Managed Application Support
YES
Additional
24×7 Data Backup Management
YES
Additional
Managed Device Security (Ransomware protection, device protection, antivirus)
YES
Additional
Priority Support
YES
Additional
Discounted Hourly Rates
YES
YES
Mobile Device Management
Per Device
Per Device
Service:
Included with Complete:
Included with Co-Managed:
iPhone & Android
YES
YES
24×7 Support
YES
Additional
Mobile Device Access Control Management
YES
YES
Data management
YES
YES
Mobile Device Security
YES
YES
Server Management
Per Server
Per Server
Services:
Included with Complete:
Included with Co-Managed:
Physical & Virtual Servers
YES
YES
24×7 Monitoring, Alerting & Reporting
YES
YES
24×7 Patch Management, Updates & System Optimization
YES
YES
24×7 Managed Application Support
YES
Additional
24×7 Data Backup Management
YES
Additional
Managed Antivirus & Antimalware
YES
Additional
Priority Support & Discounted Hourly Rates
YES
Additional
Discounted Hourly Rates
YES
YES
Network Management
Per Network Device
Per Network Device
Services:
Included with Complete:
Included with Co-Managed:
Switches, Routers, Networking Equipment
YES
YES
Managed Firewalls
YES
YES
Wireless networking & Access Points
YES
YES
24×7 Monitoring, Alerting & Reporting
YES
YES
24×7 Patch Management, Updates & System Optimization
YES
YES
24×7 Managed Application Support
YES
Additional
Priority Support
YES
Additional
Discounted Hourly Rates
YES
YES
IT Support
24×7
24×7
Services:
Included with Complete:
Included with Co-Managed:
Unlimited Help Desk & Remote Support
YES
Billed in 15 minute increments
Ticket SLA as low as 15 minutes
YES
YES
On-Site Support as needed for covered technology
YES
Billed Hourly
Vendor Management & Technology Inventory Management
YES
Additional
Technology Support & Warranty Inventory Management
YES
Additional
Policy Management
YES
Additional
CIO Business Consultation, Strategy & Planning
YES
Additional
Priority Support
YES
Additional
Discounted Hourly Rates
YES
YES
Technology Assessment & Onboarding Services
YES
Additional
Discounted Office 365 Subscriptions
Available
Available
Office 365 Subscription Management
Additional Per Site
Additional Per Site

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“I love that the techs get right to work! And most times a resolve is completed immediately. I’ve always been greeted by someone professional and eager to assist. Austin did a great job and also educated me in the process! can’t beat that. Great job!!”

Margaret – CIO, Law Firm

Klik.Solutions
COVID-19 Update

Klik.Solutions continues to monitor the latest ongoing updates regarding COVID-19 “coronavirus”… 

Klik.Solutions has put our well planned, thoroughly tested internal contingency plans into action, maintaining our high level of client services without impact. 

As of this update, our SLA’s for ticket resolution are holding at 98%. This is considered excellent especially in light of the elevated ticket volume as clients adapt to a mobile workforce.

Essential client projects are also proceeding as planned with no disruption from the Klik team.

We are proud of the efforts of our entire team and are standing by to help you navigate these unprecedented times. Please continue to email [email protected] for any assistance.

For more information contact [email protected] or call 888.959.1196.

Stay Healthy!