IT for Pros
Complete Managed IT Services
IT Support for your IT Vision
IT leaders require a full array of IT support resources to fully realize their technology vision. Many firms look outside of their organizations to strategically leverage the tools and services they need. By reimagining IT support to be flexible enough to work within your unique systems, Klik.Solutions integrates seamlessly into your org chart as your own internal IT.
What Are Co-Managed IT Services?
As a complete Managed IT Services provider, Klik.Solutions is invested in an amazing level of tools, platforms, systems & tech talent. Our organizational goals from leadership to help desk aligns with yours - to keep IT moving forward, end users productive, and management pleased. We seamlessly tailor the services you need to how your organization operates.
Leverage our advanced, automated systems for 24×7 monitoring, alerting, updating & patch management. We’ll customize escalations and protocols to support your internal team requirements.
- Full suite of ConnectWise tools and integrations
- Alerting & escalation tailored to your protocols
- Patching & updates scheduled to compliance requirements & workflows
- Access to real time reporting & patch status
If your team includes help desk or begins with in house engineering, you have access to our 24×7 support in the US and Ukraine. We’ll work with you to create a help desk strategy that is all inclusive or on an “as needed” basis.
- Remote help desk services integrate to your severity escalation requirements
- Access to our ticketing portal for real time ticket management
- Real time executive dashboard for simplified ticket & user data
Give your leadership confidence that you’re providing the latest AV protection. We’ll provide fully managed protection and SIEM services or manage your existing AV solutions. Simplify the complex, time consuming challenge of security.
- Managed endpoint protection including AV, antimalware & ransomware protection
- AV & antimalware protection for servers
- IT Assessments & Risk Assessments
- SIEM services include log monitoring, alerting, remediation & compliant log data retention
End users are mobile, a fact that will only become more prevalent as technology allows. Managing the users as well as their devices is an additional challenge. Klik.Solutions follows best practices and deploys next gen solutions from Sophos to protect users and organizations.
- Support for tablets, smartphones, “all-in-one” devices, and more
- Compliant data security tools
- Physical device controls including accessibility, port lockout, and remote wipe capabilities
- Silo organizational data and functions on personal devices
24×7 monitoring & optimization of your complete network for performance, uptime and security. Detailed monitoring of traffic flow through network devices for single and multi location sites.
- Managed firewalls
- Switches & routers
- Access Points
24×7 optimization, management & support of your business line applications. We have expertise in a full range of industry specific applications, Office 365, cloud based or on prem.
- Integrate multiple applications
- Maintain your technology environment for application performance & uptime
- Manage version upgrades & application updates
- Application deployments & provisioning
- Managed application vendor support & licensing
From architecting solutions to providing techs on site or remote, we’ll work for you as a valuable resource to implement new technology. Lean on our extraordinary capabilities to make any IT vision a success.
- System design & architecture
- Technology solutions
- Project planning & project management
- Staff augmentation remote & on site