“You have to know the past to understand the present.”
I’m Arthur Olshansky, CEO of Klik Solutions, a Managed Security Service Provider headquartered in Baltimore, with several overseas offices. Back in 2012, along with my business partner, Neil Konstantoulas, we started Federal Hill Solutions, a company that provided data back-up solutions and business continuity services. What began as a local business soon evolved by adding more IT-related services to provide an amazing IT experience to our customers. It was the beginning of what today is called Klik Solutions.
Klik’s story is not a story of outstanding circumstances, but a story of outstanding people – courageous dreamers, incurable optimists, hard-working professionals, who faced challenges, and succeeded. Neil and I met while working for an IT company selling data backup and infrastructure services. Our passion for tech, understanding of the industry, and market needs, as well as entrepreneurial mindset, soon resulted in a simple but ambitious business idea.
We wanted to create a customer-friendly IT company with clients’ interests at the core. We had market knowledge, enthusiasm, and a pair of old laptops that couldn’t even work without being constantly plugged in. That’s how everything started. We love building relationships with people and establishing a long-term partnership. That’s why we are constantly challenging an established idea of IT being solely a business expense. We put our customers and their happiness first. Combined with extensive tech expertise, this always leads to great results.
My business partner, Neil, says: “We take our org chart of almost 60 people and drag and drop into our client’s organization. That is so powerful!”.
One of the key components of my formula for success is being responsible. As a business owner you are responsible for the quality of services, customer satisfaction, and your team. That’s why switching from a stable job to starting your own business is never an easy initiative. Running a business is challenging, but exciting!
What’s Next?
At Klik, we are strategically focused on evolving managed technology services and building long-term partnerships by providing unbiased and expert-level technology services through transparency and collaboration. Our company will continue to grow, be innovative, and enter challenging market segments. We focus on our customers’ needs to make them feel happy, satisfied, and protected.
Mission and Vision
To inspire business growth through data-driven decisions.
Klik is a company that combines the best of technology, processes, and people, all focused on our clients’ success.