Managed IT

Cyber insurance renewal can look like an exercise on paper until someone asks your IT team to confirm that every administrator account uses multi-factor authentication, backups can be restored, and the business has a tested incident response plan.  Suddenly, the renewal questionnaire becomes a much bigger task. Someone needs to check the actual configuration of…

Ransomware rarely arrives at a convenient time. It might start with an employee reporting that they cannot open a file, a server suddenly becoming unavailable, or a ransom note appearing on multiple computers at once. Within minutes, the situation can move from “something is wrong with IT” to a business-wide incident affecting employees, customers, systems, and critical operations.  The first hour matters because ransomware can spread quickly, and the actions taken during those first moments can either help contain the incident or make the eventual investigation and recovery more difficult. That does not mean your team needs to solve the attack in 60 minutes. It means you need to know what to do before panic takes over.   Here is a practical first-hour response plan for a business facing a suspected ransomware attack.  1. Confirm that you are dealing with an incident.  The first step is to establish what you are seeing without spending too much time trying to diagnose the entire attack. …