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IT Support for Technology & People

IT support is about more than just technology. It’s about merging people and technology to empower your team, improve culture, and raise client satisfaction. That’s why Klik.Solutions has challenged the established idea of IT Support to deliver an experience unlike any other. Our IT Support model allows you to enjoy a deeper, more personalized, positive experience that gives your people the confidence to simply do more for clients 24×7.

The Impact of Amazing IT Support

IMPROVE ENERGY & PRODUCTIVITY

Create a more productive environment with efficient, available technology, and personable, satisfying IT Support.

IMPACT CLIENT EXPERIENCE

Our team makes your people smile. That positive attitude shines through when your people communicate with your clients.

BUILD CONFIDENCE IN TECHNOLOGY

Empowering your people to comfortably use technology enables you to easily integrate more advanced tools as you grow.

ATTRACT & WIN NEW CLIENTS

Demonstrating value to clients in how you operate, respond quickly, and create a positive experience makes an impression.

ATTRACT BETTER TALENT

Quality talent demands the best tools for successful outcomes, positive culture, and a happy workplace. Our IT Support delivers.

Consistently Amazing IT Support. 24x7.

Your organization works during your business hours, but your technology works 24×7. That means responding to IT support tickets from users, and automated tickets from your technology. Klik.Solutions unique IT Support system ensures you have consistently high quality of support, expertise, and exceptional experience all day, every day. Our experienced, wholly owned teams in the US and Europe include support techs, engineers and project managers for a total support team 24×7.

IT Support. Reimagined.

Klik.Solutions IT Support is a finely orchestrated, well choreographed system incorporating specialized tools & exceptional IT expertise. Our technical capabilities allow us to stay ahead of technology and intuitively support your environment. This technical prowess enables us to focus more on experience – a culture of collaboration, communication & personalization that inspires your organization to do more.

Support Team

The Klik.Solutions support team is an efficiently choreographed collection of experienced techs, engineers, project manager and IT leaders. It’s the ideal balance of technical expertise to resolve issues and interpersonal skills to communicate with end users in non technical terms. Operating from our locations in the US and Europe, you’ll enjoy an exceptional support experience for planned and unplanned events 24x7.
Executive Leadership

You have access to guidance, strategy & consultation from the entire Klik.Solutions leadership team to ensure your experience is unparalleled. Our collaborative approach and client communication gives us the flexibility to make detailed changes to how we support your unique organization. This gives us the freedom to push the boundaries of our tech comfort zone to improve your organization.
Engineering

IT Support is more than just help desk. The Klik.Solutions engineering team combines certified technology pros with project managers & senior leadership 24x7. This level of global expertise gives you the confidence knowing major technology emergencies are in the hands of qualified pros any time. It also allows your planned IT projects to be completed around your business hours on time and within budget.

What is your IT challenge?

Share a bit of info and we’ll schedule a FREE 15 minute call to lend our expertise.

“Our previous provider could never figure out why our data wasn’t backing up. Your team did it on the first day of onboarding. Dave is a magician!”

- Rob, Administrator, Law Firm

Global IT Support. Local Presence.

Your organization is covered 24×7 with IT Support from Klik.Solutions teams in Baltimore, Kyiv & Amsterdam. Technology experts including engineers, project managers & support techs – all Klik.Solutions employees – provide IT Services within and around your schedule. Feel confident in your IT Support any time, day or night.

US OFFICES

Corporate HQ - Baltimore, MD
US Operations - Baltimore, MD
Baltimore, MD Data Center
Dallas, TX Data Center

AMSTERDAM

Operations Center
Cloud Engineering Team
European Data Center

Kyiv

European Operations Center

map klik.solutions locations

Testimonials & Case Studies

Testimonial
Testimonial
Jim - Partner, Legal Services Firm
"Your help desk is absolutely top notch, no question."
Testimonial
Testimonial
Ken - Vice President, Professional Services Firm
"The customer service from your help desk is unparallelled. Ability to keep us up to date with the technology that works for us and our business and what we’re looking for and making them customizable to the solutions that make sense to us differentiates klik in the market. Also, technical ability from Arthur all the way down we know we’re in great hands. Can’t say enough about you guys."
Testimonial
Testimonial
Joe - President, Executive Recruiting Firm
"Definitely talk to Klik.Solutions for any IT needs. Can’t say enough about their tech team. They respond fast, do whatever it takes to resolve any issues any time. My first experience was when they fixed an issue within 30 minutes on Easter Sunday!...They keep our business running and are always there when we need them."
Case Study
Case Study
Mid-Night Emergency System Restore

Validate Your IT For FREE

Klik.Solutions clients enjoy Premium IT Services and 20% or more in cost savings. Are you paying more for less? Find out today in just 15 minutes.

  • Valuable, 3rd party Insight into your IT
  • Validation with a FREE IT Assessment & Report
  • Get started today and get a $100 Amazon Gift Card
  • Zero obligation

 Contact us for details!     

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