Managed IT | Klik.Solutions - MANAGED IT SERVICES

Managed IT Complete

Managed IT Services Complete. IT needs all covered.

This robust, all inclusive IT Services solution includes 24x7 optimization & security of your technology, managed support for applications, help desk support remote and onsite, and more. Plus, you have access to exceptional IT Consulting and vCIO services all included.

Device Management (laptops, desktops, workstations)
Per USER (up to 3 devices)
Service:
Included:
Windows or MAC
YES
24×7 Monitoring, Alerting & Reporting
YES
24×7 Patch Management, Updates & System Optimization
YES
24×7 Managed Application Support
YES
24×7 Data Backup Management
YES
Managed Device Security (Ransomware protection, device protection, antivirus)
YES
Priority Support
YES
Discounted Hourly Rates
YES
Mobile Device Management
Per Device
Service:
Included:
iPhone & Android
YES
24×7 Support
YES
Mobile Device Access Control Management
YES
Data management
YES
Mobile Device Security
YES
Server Management
Per Server
Services:
Included:
Physical & Virtual Servers
YES
24×7 Monitoring, Alerting & Reporting
YES
24×7 Patch Management, Updates & System Optimization
YES
24×7 Managed Application Support
YES
24×7 Data Backup Management
YES
Managed Antivirus & Antimalware
YES
Priority Support & Discounted Hourly Rates
YES
Discounted Hourly Rates
YES
Network Management
Per Network Device
Services:
Included:
Switches, Routers, Networking Equipment
YES
Managed Firewalls
YES
Wireless networking & Access Points
YES
24×7 Monitoring, Alerting & Reporting
YES
24×7 Patch Management, Updates & System Optimization
YES
24×7 Managed Application Support
YES
Priority Support
YES
Discounted Hourly Rates
YES
IT Support
24×7
Services:
Included:
Unlimited Help Desk & Remote Support
YES
Ticket SLA as low as 15 minutes
YES
On-Site Support as needed for covered technology
YES
Vendor Management & Technology Inventory Management
YES
Technology Support & Warranty Inventory Management
YES
Policy Management
YES
CIO Business Consultation, Strategy & Planning
YES
Priority Support
YES
Discounted Hourly Rates
YES
Technology Assessment & Onboarding Services
YES
Discounted Office 365 Subscriptions
Available
Office 365 Subscription Management
Additional Per Site

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“I love that the techs get right to work! And most times a resolve is completed immediately. I’ve always been greeted by someone professional and eager to assist. Austin did a great job and also educated me in the process! can’t beat that. Great job!!”

Margaret – CIO, Law Firm

Klik.Solutions
COVID-19 Update

Klik.Solutions continues to monitor the latest ongoing updates regarding COVID-19 “coronavirus”… 

Klik.Solutions has put our well planned, thoroughly tested internal contingency plans into action, maintaining our high level of client services without impact. 

As of this update, our SLA’s for ticket resolution are holding at 98%. This is considered excellent especially in light of the elevated ticket volume as clients adapt to a mobile workforce.

Essential client projects are also proceeding as planned with no disruption from the Klik team.

We are proud of the efforts of our entire team and are standing by to help you navigate these unprecedented times. Please continue to email help@kliksupport.com for any assistance.

For more information contact info@klik.solutions or call 888.959.1196.

Stay Healthy!