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News & Blog

6 tips for client success

6 tips to boost to 100% Client Satisfaction

Klik.Solutions consistently receive high satisfaction surveys from our clients on tickets and projects. Do you know how we do it? We will be happy to share with you our knowledge.
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Service Desk and Help Desk – Which one to Choose?

Service Desk and Help Desk – Which one to Choose?

Our story began with Help Desk. As often with start-up companies, Klik.Solutions started by taking one step at a time. As Help Desk support, we loved solving our client’s immediate
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Microsoft teams

5 Ways to Make Your Teams Meeting More Engaging

With many of us being stuck at home, the demand for video conference software increased significantly. The two most popular ones are Zoom and Microsoft Teams. Zoom is a cloud-based video conferencing service
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Remote Work is Our Present, Will it be Our Future?

Remote Work is Our Present, Will it be Our Future?

Even before Covid-19, remote work was rapidly increasing due to advanced technology capabilities and Internet coverage. Looking at the statistics, we see that a lot of companies embraced the change,
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Healthcare IT in a time of crisis

Healthcare IT in a time of Crisis

While the Corona Virus has been raging on, a lot of hospitals are dealing with influx of patients. This means that information is exchanged at a breakneck pace. With the increase in volume of data, it
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cyber attackes

5 Tips how you can protect yourself from cyber attacks

Everyone is a target for it cyber attackers. According to CNBC Cyberattacks can cost $200,000 on average. They’ll always be there and it’s best to be prepared. 1. The devil
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6 tips to boost to 100% Client Satisfaction

6 tips to boost to 100% Client Satisfaction

Klik.Solutions consistently receive high satisfaction surveys from our clients on tickets and projects. Do you know how we do it? We will be happy to…
Service Desk and Help Desk – Which one to Choose?

Service Desk and Help Desk – Which one to Choose?

Our story began with Help Desk. As often with start-up companies, Klik.Solutions started by taking one step at a time. As Help Desk support, we…
5 Ways to Make Your  Teams Meeting More Engaging

5 Ways to Make Your Teams Meeting More Engaging

With many of us being stuck at home, the demand for video conference software increased significantly. The two most popular ones are Zoom and Microsoft Teams. Zoom is…
Remote Work is Our Present, Will it be Our Future?

Remote Work is Our Present, Will it be Our Future?

Even before Covid-19, remote work was rapidly increasing due to advanced technology capabilities and Internet coverage. Looking at the statistics, we see that a lot…
Healthcare IT in a time of Crisis

Healthcare IT in a time of Crisis

While the Corona Virus has been raging on, a lot of hospitals are dealing with influx of patients. This means that information is exchanged at a breakneck pace.…
5 Tips how you can protect yourself from cyber attacks

5 Tips how you can protect yourself from cyber attacks

Everyone is a target for it cyber attackers. According to CNBC Cyberattacks can cost $200,000 on average. They’ll always be there and it’s best to…
Quick Guide: Setting Up a Remote Workforce During the Coronavirus Crisis  

Quick Guide: Setting Up a Remote Workforce During the Coronavirus Crisis  

Flattening the Curve. That’s the most basic rule businesses can follow as COVID-19 – the dreaded coronavirus – spreads around our communities.  But business needs…
Klik.Solutions Annual Event to Support Boys & Girls Clubs of Metropolitan Baltimore

Klik.Solutions Annual Event to Support Boys & Girls Clubs of Metropolitan Baltimore

BALTIMORE, MD – Klik.Solutions, an industry leading IT Services Provider, is excited to support the Boys & Girls Clubs of Metropolitan Baltimore at the 6th…
Getting Personal with Klik.Solutions

Getting Personal with Klik.Solutions

Meet Bill Pritchard Director of Customer Success Bill brings a unique, successful background combining customer service and engineering expertise. As a matter of fact, Bill…
In The Community - Klik Supports Softball Revival in Baltimore

In The Community - Klik Supports Softball Revival in Baltimore

Klik.Solutions was proud to support the South Baltimore Little League (SBLL) initiative to revive a proud girls’ softball tradition this season. As sponsor of the…

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Klik.Solutions
COVID-19 Update

Klik.Solutions continues to monitor the latest ongoing updates regarding COVID-19 “coronavirus”… 

Klik.Solutions has put our well planned, thoroughly tested internal contingency plans into action, maintaining our high level of client services without impact. 

As of this update, our SLA’s for ticket resolution are holding at 98%. This is considered excellent especially in light of the elevated ticket volume as clients adapt to a mobile workforce.

Essential client projects are also proceeding as planned with no disruption from the Klik team.

We are proud of the efforts of our entire team and are standing by to help you navigate these unprecedented times. Please continue to email help@kliksupport.com for any assistance.

For more information contact info@klik.solutions or call 888.959.1196.

Stay Healthy!