Privacy Policy

Introduction 

Klik Solutions (“Klik Solutions,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. 

This Privacy Policy explains how we collect, use, disclose, retain, safeguard, and otherwise process personal information obtained through: 

• Our websites; 

• Customer portals; 

• Online applications; 

• Events and webinars; 

• Service engagements; 

• Digital marketing campaigns; and 

• Other interactions with Klik Solutions. 

This Privacy Policy applies to information collected through the Klik Solutions website and related online interactions. Separate agreements may govern the collection and processing of information in connection with specific client services. 

By accessing or using our website or interacting with Klik Solutions, you acknowledge that you have read, or have had the opportunity to review, this Privacy Policy. This Privacy Policy should be read together with our Website Terms and Conditions and Cookie Policy, which provide additional information regarding your use of our website and our use of cookies and similar technologies. 

Information We Collect 

Information You Provide Directly 

We may collect information that you voluntarily provide, including: 

• Name 

• Company name 

• Job title 

• Email address 

• Telephone number 

• Mailing address 

• Billing information 

• Event registration details 

• Support requests  

• Survey responses 

• Marketing preferences 

• Information submitted through contact forms 

• Information Collected Automatically 

When you visit our website, we may automatically collect information such as: 

• IP address 

• Browser type 

• Operating system 

• Device information 

• General geographic location 

• Referral URLs 

• Pages viewed 

• Session duration 

• Clickstream data 

• Date and time of visits 

Cookies, Analytics, and Tracking Technologies 

Klik Solutions uses cookies, pixels, web beacons, analytics tools, and similar technologies to: 

• Operate and secure our website; 

• Improve website functionality and performance; 

• Analyze website usage and visitor behavior; 

• Enhance the user experience; 

• Measure the effectiveness of marketing and communications; and 

• Support website security and reliability. 

Additional information regarding our use of cookies, analytics tools, pixels, web beacons, and similar technologies is available in our Cookie Policy. 

Information Received from Third Parties 

We may receive information from: 

• CRM platforms; 

• Marketing automation providers; 

• Analytics providers; 

• Advertising networks; 

• Business partners; 

• Event registration platforms; and 

• Social media platforms. 

How We Use Information 

We use personal information to deliver our services, operate and improve our website, communicate with users, maintain security, comply with legal obligations, and support our legitimate business interests. 

Deliver Services 

• Provide requested products and services; 

• Manage projects and client engagements; 

• Respond to inquiries; and 

• Deliver technical support. 

• Improve Website Performance 

• Monitor website functionality; 

• Troubleshoot technical issues; and 

• Improve website usability and performance. 

 
Marketing and Communications 

We may use personal information to: 

• Send newsletters; 

• Provide event invitations; 

• Deliver promotional communications; 

• Share educational resources and thought leadership content; and 

• Notify users of service updates. 

You may unsubscribe from marketing communications at any time by using the unsubscribe link contained in our communications or by contacting us directly. 

Analytics and Reporting 

Information may be used to: 

• Analyze website performance; 

• Measure campaign effectiveness; 

• Improve website content; 

• Better understand visitor interests; and 

• Improve our products, services, and communications. 

Security and Compliance 

Information may also be processed to: 

• Detect fraud; 

• Prevent unauthorized access; 

• Investigate security incidents; 

• Protect our systems and users; and 

• Comply with applicable legal and regulatory obligations. 

Legal Bases for Processing 

Where required by applicable law, Klik Solutions processes personal information based on one or more of the following legal grounds: 

• Consent; 

• Performance of a contract; 

• Legitimate business interests; 

• Compliance with legal obligations; and 

• Protection of vital interests. 

How We Share Information 

Klik Solutions does not sell personal information. 

We may share information with trusted third parties only as necessary to support our business operations or as otherwise required by law. 

Service Providers 

Including providers that assist with: 

• Cloud hosting; 

• CRM management; 

• Marketing automation; 

• Analytics; 

• Payment processing; and 

• Customer support. 

Professional Advisors 

Including: 

• Attorneys; 

• Accountants; 

• Auditors; and 

• Consultants. 

Legal Requirements 

We may disclose information when required by: 

• Applicable law; 

• Court order; 

• Government request; or 

• Regulatory investigation. 

Business Transactions 

Information may also be transferred as part of: 

• A merger; 

• Acquisition; 

• Reorganization; or 

• Sale of assets. 

Data Retention 

Klik Solutions retains personal information only for as long as necessary to: 

• Fulfill legitimate business purposes; 

• Perform contractual obligations; 

• Comply with legal requirements; 

• Resolve disputes; and 

• Maintain appropriate business records. 

Retention periods vary depending upon the nature of the information collected and applicable legal obligations. 

Data Security 

Klik Solutions maintains reasonable administrative, technical, and physical safeguards designed to protect personal information. 

Examples include: 

• Access controls; 

• Security monitoring; 

• Encryption technologies where appropriate; 

• Secure hosting environments; and 

• Employee security awareness training. 

While we employ reasonable safeguards designed to protect personal information, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure. 

International Data Transfers 

Information may be stored or processed in the United States or other countries where Klik Solutions or our service providers operate. 

Where required by applicable law, Klik Solutions will implement appropriate safeguards for international transfers of personal information. 

By using our website or services, you acknowledge that information may be transferred across international borders in accordance with this Privacy Policy. 

Your Privacy Rights 

Depending on your jurisdiction, you may have rights regarding your personal information. 

These rights may include the ability to request: 

• Access to your personal information; 

• Correction of inaccurate information; 

• Deletion of personal information; 

• Restriction of processing; 

• Data portability; 

• Objection to certain processing activities; 

• Withdrawal of consent where processing is based on consent; 

• Verification of the personal information we maintain; and 

• Appeal rights where provided by applicable law. 

Privacy requests may be submitted using the contact information provided below. 

California Privacy Rights 

California residents may have additional rights under applicable California privacy laws, including the right to: 

• Know what personal information is collected; 

• Request correction of inaccurate personal information; 

• Request deletion of personal information; and 

• Exercise other rights available under applicable California law. 

Klik Solutions does not sell personal information as that term is defined under applicable privacy laws. We also do not knowingly share personal information for cross-context behavioral advertising except as described in this Privacy Policy or as otherwise permitted by law. 

Children’s Privacy 

Our website and services are intended for business users and are not directed toward children under the age of thirteen (13). 

We do not knowingly collect personal information from children. 

Third-Party Websites 

Our website may contain links to third-party websites or services. 

Klik Solutions is not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage users to review the privacy policies of those third parties before providing personal information. 

Changes to This Privacy Policy 

Klik Solutions may update this Privacy Policy periodically to reflect changes in applicable law, business practices, technology, or our services. 

Updates become effective upon posting to the website unless otherwise stated. 

We encourage visitors to review this Privacy Policy periodically. 

Related Documents 

This Privacy Policy should be read together with the following Klik Solutions documents: 

Website Terms and Conditions 

Cookie Policy 

Together, these documents describe how Klik Solutions governs the use of its website, collects and protects personal information, and uses cookies and similar technologies to support website functionality, analytics, communications, and security. 

Contact Us 

For privacy-related questions or requests, please contact: 

 
Klik Solutions 

Privacy Questions and Requests: info@klik.solutions 

Website: https://www.klik.solutions 

Mailing Address: 1000 Key Highway East, Baltimore, MD 21230 

Document Information: Effective Date: July 15, 2026