Project Coordinator

Here, at KLIK.Solutions, rapidly growing Managed IT Services Provider (MSP), we integrate as customer’s internal IT Support, delivering an exceptional IT experience so that our clients can focus on new ways to advance business.  

The Project Coordinator will be joining a business that has been in operation for 8 years in the US and provides Network, Cloud and Hosted Solutions for the small to medium sized businesses. 

Reporting to the Head of the PMO and C-level management, the Project Coordinator at Klik.Solutions has overall responsibility for the management of assigned projects. Responsibilities include but are not limited to: 

  • Full cycle of coordination and completion of several short-term (1-3 months) projects on time within budget and within scope 
  • Oversee all aspects of the assigned projects 
  • Set deadlines, monitor and summarize progress of projects; prepare reports for upper management 

The successful candidate will work directly with clients (or their representatives) to ensure deliverables fall within the applicable scope and budget. He or she will coordinate with other Klik.Solutions departments (Sales, Technical, Support Desk, etc.) to ensure all aspects of each project are compatible. 

Responsibilities: 

  • Assist in the definition of project scope and objectives, involving all relevant stakeholders 
  • Ensure resource availability and allocation 
  • Develop a detailed project plan to monitor and track progress 
  • Manage changes to the project scope, project schedule and project costs using appropriate verification 
  • Track project performance, specifically to analyze the successful completion of short and long-term goals 
  • Coordinate internal resources and third parties for the flawless execution of projects 
  • Ensure that all projects are delivered on-time, within scope and within budget 
  • Report and escalate to management as needed 
  • Manage the relationship with the client and all stakeholders 
  • Perform risk management to minimize project risks in terms of scope, schedule, resources 
  • Establish and maintain relationships with third parties/vendors 
  • Create and maintain comprehensive project documentation 
  • Communicate with clients to take detailed ordering briefs and clarify specific requirements of each project 
  • Use and continually develop leadership and professional skills 
  • Attend video conferences and training as required  
  • Reports to the Head of PMO and C-level management 
  • Develop spreadsheets, diagrams and process maps to document needs 

Requirements: 

  • Bachelor’s Degree in IT and 3-5 years of work experience in the field 
  • Upper Intermediate/Advanced written and verbal communication skills (English) 
  • Familiar with a variety of the PM field’s concepts, practices and procedures 
  • Proven working experience in project management/coordination not less than 2 years 
  • Strong interpersonal skills, team player 
  • Excellent client-facing and internal communication skills 
  • Attention to details and multitasking skills 
  • Strong working knowledge of MS Office, Office 365, MS Project, Visio, MS Teams 
  • Project Management certification is a plus 
  • Experience with ConnectWise Manage/Automate is a plus! 

Project Manager top skills & proficiencies for this position: 

  • Project Management 
  • Developing and Tracking scope and schedule 
  • Strong Interpersonal Skills. Team Player 
  • Process Improvement 
  • Planning 
  • Performance Management 

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