Overview:
When an investment group acquiring multiple companies needed to separate and modernize IT environments across its expanding portfolio, it turned to Klik Solutions for help. These businesses—each with unique systems and infrastructures—required rapid separation from their former parent companies while maintaining complete operational continuity.
That’s where Klik Solutions came in.
Client Profile
The client is a private equity firm that regularly acquires companies across specialized industries, each with distinct software, systems, and operational demands. With every acquisition, the firm requires seamless continuity—keeping each business fully operational while transitioning them into their modern, secure, and independent IT environment. Their overarching need is consistent uptime, reliable access to critical systems, and a partner who can manage complex migrations without disrupting day-to-day operations. For this firm, every transition must be fast, predictable, and executed with minimal risk to productivity or business performance.
The Problem and Challenge:
When a business acquires multiple companies, the technical transition is often one of the most stressful phases—for both the acquiring firm and the company being acquired.
In this case, the acquired businesses were still tied to their previous owners’ IT ecosystems. They faced tight deadlines—some as short as 30 days—to migrate data, email, and servers off legacy systems.
Each company had different starting points and challenges:
- One relied on an outdated third-party email provider that limited security and productivity tools.
- Another had on-premises servers intertwined with their former parent’s infrastructure.
- Others had no clear IT support plan once separation was complete.
For the investment firm, the risks were significant: disrupted operations, loss of critical business data, and lack of confidence from new leadership teams navigating unfamiliar technology environments.
They needed a transition plan that was fast, precise, and low-risk—and a partner capable of handling the complexity without downtime impact.
The Solution:
Klik Solutions designed and executed a comprehensive transition strategy tailored to the firm’s acquisition model. The goal: to migrate each company into a secure, independent IT ecosystem without interrupting daily operations.
Klik’s Approach:
- Email and Productivity Migration: Seamlessly transitioned users from legacy email platforms to Microsoft 365, managing mailbox synchronization, DNS records, and staff training for a smooth handover.
- Server and Infrastructure Migration: Moved virtual machines and standalone servers to Microsoft Azure, addressing bandwidth and Active Directory migration challenges.
- Network and Office Setup: Built complete network infrastructures for new office spaces, including firewall deployment, hardware installation, and workstation configuration.
- Managed IT Onboarding: Implemented Klik’s remote monitoring and management tools, replaced outdated antivirus solutions, and coordinated with former MSPs to ensure clean, conflict-free transitions.
- Tenant Separation and Identity Management: Executed secure Microsoft 365 tenant separations, preserving data integrity while ensuring proper authentication and user access management.
Throughout every phase, Klik maintained open communication with both the acquiring firm and the acquired entities. From weekly status updates to hands-on support in new office setups, Klik made complex migrations feel effortless.
As one project lead put it, “They were nervous at first—but once Klik stepped in, they saw how structured and predictable the process could be.” He went on to say Klik is, “a reliable partner who makes complex migrations feel simple”.
Klik’s clear planning and proactive coordination reassured all parties that the process was under control. As one portfolio manager shared, “Klik alleviated concerns and delivered without service interruptions—this is a differentiator compared to other MSPs.”
Outcomes:
Klik delivered zero-downtime migrations across multiple acquisitions, completing each project ahead of schedule.
Key outcomes included:
- Timely execution of all major migrations—often within tight 30-day windows.
- Uninterrupted business operations, with employees continuing daily work during transitions.
- Stronger stakeholder confidence, thanks to Klik’s proactive communication and transparent project planning.
- Long-term IT stability, as each company was onboarded under Klik’s Managed IT Services for continued support, security, and performance optimization.
Beyond technical success, Klik’s work helped ease the human side of transition. By reducing uncertainty for leadership teams and employees, Klik reinforced trust—not just in technology, but in the acquisition process itself. One member of the team reflected, “Klik’s proactive approach and clear communication helped reduce stress during the transition.”
Conclusion:
For firms acquiring multiple companies, IT transition can make or break integration success. Klik Solutions proves that with the right strategy and experience, these transitions don’t have to be disruptive or stressful.
From legacy migrations to complete cloud transformations, Klik helps organizations move forward with confidence—protecting business continuity, accelerating timelines, and enabling growth from day one.
