Managed IT
Services

Imagine having unlimited technical capabilities to expand your vision. Klik Solutions IT Services are the sum of extraordinary people and advanced technology platforms that simply deliver a premium IT experience. All while reducing your overall IT costs.

Premium IT Experience & Lower IT Costs.

Klik Solutions IT Services & IT Support are creatively designed to deliver more than just technical solutions to common organizational challenges. Our difference is how we combine technical and business expertise with a dedication to a positive experience for every person in your organization. As a result, our clients enjoy a premium level of IT typically at a significant savings over their pre-Klik IT.

Our Goals:

AMAZING EXPERIENCE
Impact and impress your people and your clients
PEAK PRODUCTIVITY
Encourage & empower employees to do more
INNOVATION
Confidently use emerging tools for productivity & profitability
MINIMIZE IT COSTS
Significant savings for a premium IT experience

What is
Managed IT?

The right IT Support is critical for any organization to grow, compete, deliver amazing client satisfaction, and retain talent.

If technology is such an important component of your business, then isn’t managing IT critical to your success? Klik Solutions IT Services inspires your organization to embrace the amazing possibilities of business transformation. We integrate as your internal IT Support, delivering an exceptional IT experience so your people can focus on new ways to advance business.

FEATURES

Managed IT services we offer

IT Leadership

IT Leadership

Exceptional IT Guidance to uncover new opportunities for your organization. Our IT leaders, business pros & entrepreneurs speak your language even if you don’t speak IT.

24X7 IT Support

24X7 IT Support

Enjoy the confidence of consistent quality of support any time, day or night. Experienced techs & engineers respond quickly to planned or unplanned events intuitively.

24X7 High Performance

24X7 High Performance

Optimizing your people by maximizing your tech. Highly specialized tools & processes maintain, secure, and unleash the power of your hardware & software.

Security

Security

Protect your organization, people & clients. A holistic, advanced approach includes advanced security for your technology, plus end user security training for your people.

Positive Impact

Positive Impact

We make a positive impact on your people & clients. IT Support expertise from companies like Unilever, Google, Toyota means we know people as well as technology.

Cost Effective

Cost Effective

The smallest details can mean big cost savings. We manage your tech inventory, vendor support, warranty, subscriptions and more. Eliminate wasted spending & technical debt.

When
Managed IT
can help?

Managed IT services bring our robust technology team into your organizational chart, providing help desk, engineering services, and the expertise of a Chief Technology Officer.

This allows you to fully focus on growing your business while having an enterprise-level technology team backing you up.

SUBSCRIBE

BENEFITS

Benefits for clients

Superior IT Support

Access to fully staffed help desk and engineering team with no need to hire in-house personnel.

Transparency

Access to our technology advisory team focused on growing your business and assessing your technical needs.

High Return on Investment

High return on investment – for the same cost as a small in-house team, Managed IT Service Provider (MSP) offers a lot more resources to benefit your business.

Avoid Security Breaches

Avoid security breaches – you can keep your organization completely safe by outsourcing your cybersecurity to an MSP who will keep your systems up-to-date with the latest defenses.

Up-time Management

Better management of up-time – every IT system needs to be updated regularly to increase efficiency and avoid down-time. To maximize up-time during a regular workday, system updates are typically done after hours.

Reinvest in Your Business

Reinvest in your business – often, budget constraints limit the opportunities for your business to expand. By outsourcing IT services and shrinking your inhouse team, you will save money which you can then invest back into your business.

Looking for support?

We solve our client’s immediate IT problems on the spot.

KLIK

Why Klik Solutonions?

Worldwide 24/7/365 support

Fast Response

Technical issues fixed right away

Full transparency

Reliable security and protection

Tools to grow your business

PRICING

Select your personal pricing plan

MSP Complete

IT support and management services with personal support

Includes Premium SLA

Unlimited 24×7 Access to Service Desk

Client Portal

Live Chat Support

TXT To Ticket

MSP Complete Advanced

Includes MSP Complete + and Klik Assure (Security Bundle)

Includes Premium SLA

Unlimited 24×7 Access to Service Desk

Client Portal

Live Chat Support

TXT To Ticket

MSP Complete Plus

Includes MSP Complete and Klik Protect (Security) Bundles

Includes Premium SLA

Unlimited 24×7 Access to Service Desk

Client Portal

Live Chat Support

TXT To Ticket

View all packages

BENEFITS

How do we managed?

1 step
BASIC

Assessment

We assess your current systems and business processes.

2 step
BASIC

Analysis

We gather information to come up customized support plan based on each customers unique requirements.

3 step
BASIC

Engagement Kick-Off

We begin by delivering our plan that will allow our clients to benefit from a truly Amazing IT experience.

4 step
BASIC

On-boarding

We add our security tools to keep your systems safe
We add our remote tools to better serve end users
We document all relevant information as it relates to IT.

5 step
BASIC

Monitoring

We monitor your systems to keep them secure and optimized 24X7X365.

6 step
BASIC

Planning

We work with you to determine how technology can help your grow your business and increase productivity.

7 step
BASIC

Managing

Our Help Desk and engineering team work to resolve any issues quickly and accurately.

8 step
BASIC

Constantly improving

We compare your system with current industry standards and work with you to constantly improve security and efficiency, so you remain safe and productive.

Cloud Platform we Support

AWS
google cloud
molnii
azure

F.A.Q.

Frequently Asked Questions

Why Should I choose Managed IT Services in Baltimore?

Our goal is providing an amazing IT experience to all our customers. This has been our mission from the first day and remains the main guidance in our work.

Is your Help desk available after business hours?

We offer 24x7x365 support and work in different time zones, so your business is protected reliably.

Why does any organization need IT Assessment?

When we start working with our clients, small and medium sized businesses, we always begin by completing an IT infrastructure assessment and IT environment assessment first because it is an essential step towards providing effective Managed IT services. We need to be aware of all the preconditions, security issues and priorities alongside long-term goals.

To schedule your assessment Klik Here for a Proposal. Don’t delay it utill it’s too late.

What technical expertise does your Help Desk have?

Our tech team has a wide array of certifications from different technology partners. Microsoft, Veeam, Sophos are some of the top certs that our tech team has. On top of this, they continually strive for excellence by seeking more training and certifications for other applications.