Blog

Helpdesk vs Service Desk – What’s The Difference?

Calendar Published on May 27, 2020

Calendar Updated on October 19, 2023

Clock 4 mins to read

The Klik Solutions story began with a Help Desk. Often start-up companies take it one step at a time and that’s exactly what we did. By doing so, we were able to create a top-rated IT utility company. When we started as a Help Desk facility our mission was to solve our client’s urgent IT…

5 Ways to Make Your Teams Meeting More Engaging

Calendar Published on May 22, 2020

Calendar Updated on July 18, 2023

Clock 2 mins to read

With many of us being stuck at home, the demand for video conference software increased significantly. The two most popular ones are Zoom and Microsoft Teams. Zoom is a cloud-based video conferencing service that allows people to meet virtually. Today, though, we would like to tell you more about Microsoft Teams that is part of the subscription-based Office 365…

Remote Work is Our Present, Will it be Our Future?

Calendar Published on May 21, 2020

Calendar Updated on April 10, 2024

Clock 3 mins to read

Even before Covid-19, remote work was rapidly increasing due to advanced technology capabilities and Internet coverage. Looking at the statistics, we see that a lot of companies embraced the change, from 2005 to 2017, there has been a 159% increase of remote work. Now, at the time of pandemic, those rates skyrocketed. Looking at this…

Healthcare IT in a time of Crisis

Calendar Published on May 19, 2020

Calendar Updated on November 27, 2023

Clock 2 mins to read

While the Corona Virus has been raging on, a lot of hospitals are dealing with influx of patients. This means that information is exchanged at a breakneck pace. With the increase in volume of data, it becomes a challenge to remain compliant with all the regulations, stay secure, and at the same time, manage their staff. It sounds difficult, but with new healthcare IT…

5 Tips how you can protect yourself from cyber attacks

Calendar Published on May 15, 2020

Calendar Updated on July 18, 2023

Clock 2 mins to read

Everyone is a target for it cyber attackers. According to CNBC Cyberattacks can cost $200,000 on average. They’ll always be there and it’s best to be prepared. 1. The devil is in the details! One of the most popular ways that cyber attackers get to you are emails. Always double check the sender of the…

Quick Guide: Setting Up a Remote Workforce During the Coronavirus

Calendar Published on March 16, 2020

Calendar Updated on May 20, 2025

Clock 3 mins to read

Flattening the Curve. That’s the most basic rule businesses can follow as COVID-19 – the dreaded coronavirus – spreads around our communities.  But business needs to continue. Your customers and employees depend upon the services or products you provide for their remote work.  One of the most effective ways to help flatten the curve is…

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