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You’ve been hacked! What now?

You've been hacked! What you should do next

Getting hacked is a nightmare scenario that will leave you pulling your hair out. Sometimes, victims are not even aware that they’ve been hacked and this adds an extra layer of anxiety. When you’ve noticed a hint of evidence of suspicious activity with your accounts, don’t waste time and take control of the situation immediately.


It is easy to get lost when you’ve been hacked. Save this checklist for the most important steps you should take when you have a breach.

1. Change your password.

First and foremost, change your password. Make sure that your new password is complex and unrelated to the previous ones. For double measure, you can use a password manager that generates unique combinations. Don’t forget to check all your accounts linked to the compromised account and make sure you don’t use the same passwords.

2. Reach out to your contacts.

After your credentials are compromised, hackers can access your address book or list of contacts on social media. They might get in touch with your contact list and send them malware from your account. Inform all your contacts as soon as possible. Let them know they should not open or respond to any emails and messages sent using your hacked account.

3. Scan your device for viruses and malware.

The next step is to make sure that your device is free from malware. To do this, use an anti-virus software to run security scans on your device. Anti-viruses can help you find and eliminate any harmful programs on your hard drive waiting to do more harm.

4. Enable Multi-Factor Authentication

Multi-factor authentication adds an extra layer of security to your account. MFA, requires a user to provide more than one verification to access an account. Usually, it is a code sent to your mobile phone, fingerprint, or push notification. Nowadays, multi-factor authentication is a MUST for a secure business.

5. Keep an eye on your financial or credit accounts.

Data leaks are not obvious. Cybercriminals get information to hack into a bank account to make fraudulent online purchases or steal your identity to sell into the dark web. The majority of banks track suspicious activity, but you can do your part by checking your account regularly. If you do see suspicious activity, immediately contact your bank and credit bureaus to freeze your account.

6. Create a backup copy of your data and reinstall OS.

In some rare cases, you may consider reinstalling your operating system, wiping your hard drive clean. This is to ensure that no virus or malware is hiding in your system. Remember that reinstalling OS is an advanced-level task, and it is a good idea to get help from an IT professional.

7. Start partnering with a Managed Service Provider

Having an MSP will help relieve you of the stress of having a security breach. Even after a cyber attack, an MSP will help you get your business back and make it more secure. Breaking old habits, developing new security practices, and staying informed about the latest cybersecurity trends is essential for cybersecurity. With an MSP, they will provide you training and information about the latest cyber-security attacks you might encounter.


When it comes to protecting your business, it is better not to take any risks. The Stakes are too high. Collaborating with a Managed Service Provider experienced in cybersecurity is the way to have peace of mind and reliable security. For 24/7/365 support and protection, Contact us now

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