Published on December 21, 2022
Updated on September 21, 2023
Every business has data, but is the data driving the key decisions about staffing, profitability, distribution, etc.? Data analytics is rising in popularity and will continue to be gaining more traction in 2023. Let’s see what trends are being forecasted for next year! Data Democratization This data term is being used more frequently as businesses…
As 2022 comes to a close, we reflect on the successes of the coming year and look forward to the new year and the promise it can bring. At times, it can be difficult to look forward, acknowledge, and address those things that may pose significant challenges to your business. Here are some challenges I…
Rome was not built in a day. Your data culture won’t be either, but every step towards building a solid data culture in your enterprise is worth the time and effort. As noted in the IDC Brief from 2021, “there is an incremental correlation between organizations’ placement within the Data Culture Index and their performance…
As 2022 comes to a close, we are always looking ahead at tech trends for the coming year for small and medium-sized businesses (SMBs). Arthur Olshansky, CEO of Klik Solutions, discusses his top five technology trends on the SMBs’ watchlist for 2023. There are 5 key trends that I see on the horizon for 2023. …
Jay Baer, marketing and customer experience expert, is credited with saying, “We are surrounded by data, but starved for insights.” It’s true. We are surrounded by data in the business arena, but is all of it useful? Once we collect data, does it mean anything without analysis? Many business owners who are using their data…
Cybersecurity is rapidly growing in the business world as one of the biggest areas needing attention. However, small and medium-sized businesses’ needs differ from those of large enterprises. Here Anton Guzhevskiy, Security Consultant at Klik Solutions, discusses some of the top cyber security trends and challenges small and medium-sized businesses face as we enter the…
Analytics as a Service (AaaS) – The Journey Begins The data journey started internally. To continuously improve the customer experience of the Klik Solutions Helpdesk, Bill Pritchard, then Director of Customer Success was charged with resolving customer service-related issues. Being a student of the numbers, he started digging into the data. He started to drill…
Just five or six years ago, VoIP was still considered a “different” type of business phone system. One that wasn’t the norm. But the pandemic changed that way of thinking. Now internet-based phone systems aren’t simply the norm. They’re mandatory for business continuity. During the pandemic, VoIP and video conferencing have skyrocketed by over 210%….
The holiday shopping season is taking off. This means that scammers have also revved up their engines. They’re primed and ready to take advantage of all those online transactions. Don’t forget to stay safe online during the buying frenzy that occurs this time of year. An ounce of cybersecurity prevention is definitely worth a pound…