IT is no longer a solely tech-related area. With the boost of the digital transformation software development companies transform into providers of complex solutions and services which help to address business needs using cutting-edge technologies. IT specialists nowadays can’t rely solely on technical knowledge. Some of the most important skills contributing to a successful IT career belongs to so-called “soft skills”. An ability to communicate, negotiate conflict, wisely organize teamwork, take responsibility, and solve problems are invaluable for IT industry and their importance grows exponentially.
So, what are the TOP-7 soft skills for IT specialists?
1. Problem-solving mindset.
To provide a really amazing IT experience it is important to be proactive. Solving problems is not only about addressing some issues which have already happened. It is about thinking ahead and the ability to predict potential risks and problems. Solving a problem includes out-of-box thinking and readiness to come up with your own ideas. So, being able to analyze current situations, have intelligent communication with colleagues, and driving quick conclusions are must-have soft skills nowadays.
2. Being a team-player.
Collaboration is a big part of IT specialists’ everyday work. Developing and supporting complex solutions and systems requires dozens of experts involved. Everyone’s contribution is highly valuable, so an ability to work with others, —especially if they have a different vision or difficult personality is an essential skill to master while striving to succeed.
3. Communication and presentation skills.
It is imperative to be able to effectively engage with all types of audiences. Presenting ideas to customers and communicating your vision is as much important, as the ability to listen and understand the vision of your vis-à-vis. Whether the communication is verbal or written, the ability to share information accurately and clear will make an IT professional stand out.
4. Flexibility and adaptivity.
The ability to adapt fast to the constantly changing environment is a skill that matters now more than ever. It demonstrates a capability and willingness to embrace new tasks and new challenges without creating additional stress. In IT, which is probably one of the most fast-paced industries, flexibility plays a great role.
5. Negotiation skills.
Negotiation skills help to settle differences and reach a compromise without getting involved in arguments and disputes. The aim of any negotiation is to get a win-win outcome when both parties benefit.
6. Emotional intelligence or EQ.
In a nutshell, this complex concept refers to the ability to identify and regulate your own emotions, to recognize the emotions of other people and feel empathy toward them, and to use these abilities to communicate effectively and build healthy, productive relationships with others. Being able to manage emotions is in high demand. The emotional reaction to a trigger is an unconscious process, that can sometimes have undesired consequences.
7. Interest in making people’s lives better and customer-oriented mindset.
A big part of almost every IT job involves improving the overall quality of people’s lives, whether it is about creating a new technology that improves user experience or helping them figure out ways around technology hurdles. Information technology jobs are some of the best careers for people who love to help others.
Strong tech expertise alongside remarkable soft skills is the key driver of a successful IT career. Don’t forget to pay due attention to both and get the balance right!