What is Endpoint Detection and Response (EDR) ?

What is Endpoint Detection and Response?

In the IT world, you may hear the words Endpoint Detection and Response, or EDR Technology a lot. Leaving you to wonder, ‘what is an EDR?’. Well to put it in layman’s terms, EDR means an endpoint threat identification and resolution service. As a first-rate Managed IT Services Provider, we offer a myriad of assistance

Implementing a User-Centric Approach to IT

User Centric approach

User experience improvement is normally based on data that has been gathered from users directly and analyzed to gain valuable insights.   Remote work has recently become an integral part of our lifestyle, so IT leaders must adopt an original approach that regards internal users as customers to increase the company’s agility. How does it work? A user-focused model of organizing workspace allows gaining numerous benefits, including:  Increased efficiency of new tools utilization Overall productivity growth due to the ability to focus directly

Introducing Microsoft Windows 11

windows 11

Windows 11 has been launched on Oct. 5, 2021. It brings new looks, useful tools, added capabilities, and performance advances alongside updated default applications. Most of the work has been dedicated to interface redesign, that is why Windows 11 remains functionally similar to Windows 10, so switching from Windows 10 version to the upgraded OS version is expected to be easy and

In the loop: What is Business Analytics

What is Business Analytics

What is Business Analysis as a discipline and why is it important to rely on professional business analysts when it comes to a better customer experience? Dive deep into this topic with Bill Pritchard, Director for Customer Success at Klik Solutions. Q: What is a Business Analyst? A Business Analyst is someone who combines analytics

Brief Explainer: What is NIST Compliance?

Brief Explainer: What is NIST Compliance

Have you ever heard of NIST? It stands for the National Institute of Standards and Technology, which is a non-regulatory government agency that develops technology, metrics, and standards to drive innovation and economic competitiveness at U.S.-based organizations in the science and technology industry. Among other things, NIST produces standards and guidelines to help federal agencies

All you need to know about a Supply Chain Attack

All you need to know about a Supply Chain Attack

The term “supply chain attack” has been in the hackers’ toolbox for a while. But recently, This attack was front and center when an attack on SolarWinds affecting at least 18,000 customers and vendors, and more recently, the attack on USAID. Wikipedia describes a supply chain attack as a cyber-attack that aims to damage an

Back to School! What to think about when setting up your remote school

It supports for School

Students are all happy to start school this week. Most schools are opening remotely continuing distance learning. Is it challenging? You bet! It is challenging for both students and parents. Let’s be optimistic and try to discover the ways to make school time at home easier and more fun. This is what you can do

Our experience as an MSP in different countries

Managed Services Provider

Klik Solutions has three offices with headquarters in Baltimore, Maryland, and satellite offices in Kyiv, Ukraine and Amsterdam, Netherlands. Since the Managed Services Provider (MSP) concept is relatively new, we decided to look at the perception of an MSP in different countries. We asked our American and Ukrainian teams to share their experience with general view of MSP. Here is what we found:       1. Do people understand what Managed Service Provider is?   

How to phase your business from working remotely to onsite

Phasing your business from working remotely to onsite

COVID-19 has penetrated every aspect of our life. It caused distraction to our society and economy. Sadly, businesses were forced to implement a lot of changes in order to survive. Now is the time when we see the light at the end of this tunnel. With all the precautions taken to date, most of the United States is ready (or have already started)

5 Ways to Make Your Teams Meeting More Engaging

Microsoft teams

With many of us being stuck at home, the demand for video conference software increased significantly. The two most popular ones are Zoom and Microsoft Teams. Zoom is a cloud-based video conferencing service that allows people to meet virtually. Today, though, we would like to tell you more about Microsoft Teams that is part of the subscription-based Office 365

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